TY - JOUR
T1 - Why mutual trust leads to highest performance
T2 - the mediating role of psychological contract fulfillment
AU - Cheung, Millissa F.Y.
AU - Wong, Chi Sum
AU - Yuan, Gong Yuan
N1 - Funding Information:
This study was supported by the National Social Science Foundation of China (BIA120061).
Publisher Copyright:
© 2016 Australian Human Resources Institute
PY - 2017/10
Y1 - 2017/10
N2 - In this study we extend the work of Brower, Lester, Korsgaard and Dineen (2009) on mutual trust by proposing and testing whether and how the interactive effects of trust in the supervisor and trust in the subordinate account for subordinates’ task and contextual performance through the mediating role of psychological contract fulfillment. We tested our mediated moderation model on 182 supervisor−subordinate dyads of three service firms in Hong Kong. Results indicated that fulfillment of psychological contract fully mediated the effects of mutual trust between supervisors and subordinates on subordinates’ task and contextual performance.
AB - In this study we extend the work of Brower, Lester, Korsgaard and Dineen (2009) on mutual trust by proposing and testing whether and how the interactive effects of trust in the supervisor and trust in the subordinate account for subordinates’ task and contextual performance through the mediating role of psychological contract fulfillment. We tested our mediated moderation model on 182 supervisor−subordinate dyads of three service firms in Hong Kong. Results indicated that fulfillment of psychological contract fully mediated the effects of mutual trust between supervisors and subordinates on subordinates’ task and contextual performance.
KW - mutual trust
KW - psychological contract fulfillment
KW - work performance
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U2 - 10.1111/1744-7941.12117
DO - 10.1111/1744-7941.12117
M3 - Article
AN - SCOPUS:84978712009
SN - 1038-4111
VL - 55
SP - 430
EP - 453
JO - Asia Pacific Journal of Human Resources
JF - Asia Pacific Journal of Human Resources
IS - 4
ER -