Safety engineering education truly helpful for human-centered engineering: Toward creation of mindset for bridging gap between engineers and users

This chapter discusses how safety engineering education should be advanced. It describes how gaps between engineers and users, which potentially causes the creation of human–machine incompatible system with higher risks of unsafe behavior, should be compensated for in order to be truly helpful for human-centered engineering. The chapter reviews the basic mechanism of cognitive biases and demonstrates the cognitive biases to which engineers are liable using a case study of Chinese Airline 140 crash. It explores how safety engineering education should be advanced so that this can be truly helpful for humans and become more human-centered. The chapter summarizes how advanced safety engineering should be to bridge gaps between engineers and users, and how engineers’ mindset should be fostered aiming at user-centered engineering that actually takes into account not only usability or capability but also safety.