Knowledge management in a volunteer community at the time of disaster

Kazunori Mizushima; Taro Sugihara; Yasuo Ikawa

Knowledge management in a volunteer community at the time of disaster

Kazunori Mizushima, Taro Sugihara, Yasuo Ikawa

Graduate School of Natural Science and Technology

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

2 Citations (Scopus)

Abstract

On March 11, 2011, a massive earthquake struck northeastern Japan and triggered the devastating tsunami and Fukushima nuclear disaster. A number of IT engineers collaborated and launched websites and web services to assist the victims immediately the quake. One of the major websites was sinsai.info in which hundreds of volunteers participated. Even though the sinsai.info project was the loosely coupled volunteer community, it rapidly solved numerous unanticipated problems which occurred one after another in the project. This paper aims to clarify the reason why people collaborated efficiently and solved the problems quickly even in the loosely coupled community. We analyzed communication logs in the community from the aspect of knowledge management. We discovered the important role of communication channels in knowledge management.

Original language	English
Title of host publication	2012 Proceedings of Portland International Center for Management of Engineering and Technology
Subtitle of host publication	Technology Management for Emerging Technologies, PICMET'12
Pages	2274-2282
Number of pages	9
Publication status	Published - Nov 1 2012
Event	2012 Portland International Conference on Management of Engineering and Technology - Technology Management for Emerging Technologies, PICMET'12 - Vancouver, BC, Canada Duration: Jul 29 2012 → Aug 2 2012

Publication series

Name	2012 Proceedings of Portland International Center for Management of Engineering and Technology: Technology Management for Emerging Technologies, PICMET'12

Other

Other	2012 Portland International Conference on Management of Engineering and Technology - Technology Management for Emerging Technologies, PICMET'12
Country	Canada
City	Vancouver, BC
Period	7/29/12 → 8/2/12

ASJC Scopus subject areas

Management of Technology and Innovation

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Cite this

Mizushima, K., Sugihara, T., & Ikawa, Y. (2012). Knowledge management in a volunteer community at the time of disaster. In 2012 Proceedings of Portland International Center for Management of Engineering and Technology: Technology Management for Emerging Technologies, PICMET'12 (pp. 2274-2282). [6304243] (2012 Proceedings of Portland International Center for Management of Engineering and Technology: Technology Management for Emerging Technologies, PICMET'12).

Knowledge management in a volunteer community at the time of disaster. / Mizushima, Kazunori; Sugihara, Taro; Ikawa, Yasuo.

2012 Proceedings of Portland International Center for Management of Engineering and Technology: Technology Management for Emerging Technologies, PICMET'12. 2012. p. 2274-2282 6304243 (2012 Proceedings of Portland International Center for Management of Engineering and Technology: Technology Management for Emerging Technologies, PICMET'12).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Mizushima, K, Sugihara, T & Ikawa, Y 2012, Knowledge management in a volunteer community at the time of disaster. in 2012 Proceedings of Portland International Center for Management of Engineering and Technology: Technology Management for Emerging Technologies, PICMET'12., 6304243, 2012 Proceedings of Portland International Center for Management of Engineering and Technology: Technology Management for Emerging Technologies, PICMET'12, pp. 2274-2282, 2012 Portland International Conference on Management of Engineering and Technology - Technology Management for Emerging Technologies, PICMET'12, Vancouver, BC, Canada, 7/29/12.

Mizushima K, Sugihara T, Ikawa Y. Knowledge management in a volunteer community at the time of disaster. In 2012 Proceedings of Portland International Center for Management of Engineering and Technology: Technology Management for Emerging Technologies, PICMET'12. 2012. p. 2274-2282. 6304243. (2012 Proceedings of Portland International Center for Management of Engineering and Technology: Technology Management for Emerging Technologies, PICMET'12).

Mizushima, Kazunori ; Sugihara, Taro ; Ikawa, Yasuo. / Knowledge management in a volunteer community at the time of disaster. 2012 Proceedings of Portland International Center for Management of Engineering and Technology: Technology Management for Emerging Technologies, PICMET'12. 2012. pp. 2274-2282 (2012 Proceedings of Portland International Center for Management of Engineering and Technology: Technology Management for Emerging Technologies, PICMET'12).

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