Abstract
On March 11, 2011, a massive earthquake struck northeastern Japan and triggered the devastating tsunami and Fukushima nuclear disaster. A number of IT engineers collaborated and launched websites and web services to assist the victims immediately the quake. One of the major websites was sinsai.info in which hundreds of volunteers participated. Even though the sinsai.info project was the loosely coupled volunteer community, it rapidly solved numerous unanticipated problems which occurred one after another in the project. This paper aims to clarify the reason why people collaborated efficiently and solved the problems quickly even in the loosely coupled community. We analyzed communication logs in the community from the aspect of knowledge management. We discovered the important role of communication channels in knowledge management.
| Original language | English |
|---|---|
| Title of host publication | 2012 Proceedings of Portland International Center for Management of Engineering and Technology: Technology Management for Emerging Technologies, PICMET'12 |
| Pages | 2274-2282 |
| Number of pages | 9 |
| Publication status | Published - 2012 |
| Externally published | Yes |
| Event | 2012 Portland International Conference on Management of Engineering and Technology - Technology Management for Emerging Technologies, PICMET'12 - Vancouver, BC, Canada Duration: Jul 29 2012 → Aug 2 2012 |
Other
| Other | 2012 Portland International Conference on Management of Engineering and Technology - Technology Management for Emerging Technologies, PICMET'12 |
|---|---|
| Country | Canada |
| City | Vancouver, BC |
| Period | 7/29/12 → 8/2/12 |
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ASJC Scopus subject areas
- Management of Technology and Innovation
Cite this
Knowledge management in a volunteer community at the time of disaster. / Mizushima, Kazunori; Sugihara, Tarou; Ikawa, Yasuo.
2012 Proceedings of Portland International Center for Management of Engineering and Technology: Technology Management for Emerging Technologies, PICMET'12. 2012. p. 2274-2282 6304243.Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
}
TY - GEN
T1 - Knowledge management in a volunteer community at the time of disaster
AU - Mizushima, Kazunori
AU - Sugihara, Tarou
AU - Ikawa, Yasuo
PY - 2012
Y1 - 2012
N2 - On March 11, 2011, a massive earthquake struck northeastern Japan and triggered the devastating tsunami and Fukushima nuclear disaster. A number of IT engineers collaborated and launched websites and web services to assist the victims immediately the quake. One of the major websites was sinsai.info in which hundreds of volunteers participated. Even though the sinsai.info project was the loosely coupled volunteer community, it rapidly solved numerous unanticipated problems which occurred one after another in the project. This paper aims to clarify the reason why people collaborated efficiently and solved the problems quickly even in the loosely coupled community. We analyzed communication logs in the community from the aspect of knowledge management. We discovered the important role of communication channels in knowledge management.
AB - On March 11, 2011, a massive earthquake struck northeastern Japan and triggered the devastating tsunami and Fukushima nuclear disaster. A number of IT engineers collaborated and launched websites and web services to assist the victims immediately the quake. One of the major websites was sinsai.info in which hundreds of volunteers participated. Even though the sinsai.info project was the loosely coupled volunteer community, it rapidly solved numerous unanticipated problems which occurred one after another in the project. This paper aims to clarify the reason why people collaborated efficiently and solved the problems quickly even in the loosely coupled community. We analyzed communication logs in the community from the aspect of knowledge management. We discovered the important role of communication channels in knowledge management.
UR - http://www.scopus.com/inward/record.url?scp=84867928386&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84867928386&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:84867928386
SN - 1890843261
SN - 9781890843267
SP - 2274
EP - 2282
BT - 2012 Proceedings of Portland International Center for Management of Engineering and Technology: Technology Management for Emerging Technologies, PICMET'12
ER -