How to emote for consensus building in virtual communication

Yoshimiki Maekawa, Fumito Uwano, Eiki Kitajima, Keiki Takadama

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

This paper reports a relationship between emotional expressions and consensus building in virtual communication. Concretely, we focus on emotions before consensus-building. To investigate the relationship, we employ Barnga which is one of card games for experiments. In Barnga, players cannot use language, and they have not the same rule. In addition, Barnga does not progress without consensus building, that is, the players are required to build a consensus sharing one’s thought without language. Furthermore, we introduce an emotional panel which enables players to express emotional expressions in Barnga. The emotional panel have four variations which are happiness, anger, sadness and surprise. This paper conducts experiments with non-face-to-face condition which is similar to virtual communication. From the results, it is assumed that the anger expression is effective to build a consensus smoothly without forcing to change opinions of opponents in virtual communications.

Original languageEnglish
Title of host publicationHuman Interface and the Management of Information. Interacting with Information - Thematic Area, HIMI 2020, Held as Part of the 22nd International Conference, HCII 2020, Proceedings
EditorsSakae Yamamoto, Hirohiko Mori
PublisherSpringer
Pages194-205
Number of pages12
ISBN (Print)9783030500160
DOIs
Publication statusPublished - 2020
Externally publishedYes
EventThematic Area on Human Interface and the Management of Information, HIMI 2020, held as part of the 22nd International Conference on Human-Computer Interaction, HCII 2020 - Copenhagen, Denmark
Duration: Jul 19 2020Jul 24 2020

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume12185 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

ConferenceThematic Area on Human Interface and the Management of Information, HIMI 2020, held as part of the 22nd International Conference on Human-Computer Interaction, HCII 2020
CountryDenmark
CityCopenhagen
Period7/19/207/24/20

Keywords

  • Barnga
  • Consensus-building
  • Emotion
  • Emotional expression
  • Human interface
  • Virtual communication

ASJC Scopus subject areas

  • Theoretical Computer Science
  • Computer Science(all)

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