Benchmarking software maintenance based on working time

Masateru Tsunoda; Akito Monden; Kenichi Matsumoto; Sawako Ohiwa; Tomoki Oshino

doi:10.1109/ACIT-CSI.2015.13

Benchmarking software maintenance based on working time

Masateru Tsunoda, Akito Monden, Kenichi Matsumoto, Sawako Ohiwa, Tomoki Oshino

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

8 Citations (Scopus)

Abstract

Software maintenance is an important activity on the software lifecycle. Software maintenance does not mean only removing faults found after software release. Software needs extensions or modifications of its functions due to changes in a business environment, and software maintenance also indicates them. In this research, we try to establish a benchmark of work efficiency for software maintenance. To establish the benchmark, factors affecting work efficiency should be clarified, using a dataset collected from various organizations (cross-company dataset). We used dataset includes 134 data points collected by Economic Research Association in 2012, and analyzed factors affected work efficiency of software maintenance. We defined the work efficiency as number of modified modules divided by working time. The main contribution of our research is illustrating factors affecting work efficiency, based on the analysis using cross-company dataset and working time. Also, we showed work efficiency, classified the factor. It can be used to benchmark an organization. We empirically illustrated that using Java and restriction of development tool affect to work efficiency.

Original language	English
Title of host publication	Proceedings - 3rd International Conference on Applied Computing and Information Technology and 2nd International Conference on Computational Science and Intelligence, ACIT-CSI 2015
Publisher	Institute of Electrical and Electronics Engineers Inc.
Pages	20-27
Number of pages	8
ISBN (Print)	9781467396424
DOIs	https://doi.org/10.1109/ACIT-CSI.2015.13
Publication status	Published - Nov 23 2015
Event	3rd International Conference on Applied Computing and Information Technology and 2nd International Conference on Computational Science and Intelligence, ACIT-CSI 2015 - Okayama, Japan Duration: Jul 12 2015 → Jul 16 2015

Other

Other	3rd International Conference on Applied Computing and Information Technology and 2nd International Conference on Computational Science and Intelligence, ACIT-CSI 2015
Country/Territory	Japan
City	Okayama
Period	7/12/15 → 7/16/15

Keywords

Cross-company dataset
Linear regression
Work efficiency
Working time

ASJC Scopus subject areas

Artificial Intelligence
Computer Networks and Communications
Computer Science Applications
Human-Computer Interaction
Information Systems

Access to Document

10.1109/ACIT-CSI.2015.13

Cite this

Tsunoda, M., Monden, A., Matsumoto, K., Ohiwa, S., & Oshino, T. (2015). Benchmarking software maintenance based on working time. In Proceedings - 3rd International Conference on Applied Computing and Information Technology and 2nd International Conference on Computational Science and Intelligence, ACIT-CSI 2015 (pp. 20-27). [7336028] Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/ACIT-CSI.2015.13

Benchmarking software maintenance based on working time. / Tsunoda, Masateru; Monden, Akito; Matsumoto, Kenichi; Ohiwa, Sawako; Oshino, Tomoki.

Proceedings - 3rd International Conference on Applied Computing and Information Technology and 2nd International Conference on Computational Science and Intelligence, ACIT-CSI 2015. Institute of Electrical and Electronics Engineers Inc., 2015. p. 20-27 7336028.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Tsunoda, M, Monden, A, Matsumoto, K, Ohiwa, S & Oshino, T 2015, Benchmarking software maintenance based on working time. in Proceedings - 3rd International Conference on Applied Computing and Information Technology and 2nd International Conference on Computational Science and Intelligence, ACIT-CSI 2015., 7336028, Institute of Electrical and Electronics Engineers Inc., pp. 20-27, 3rd International Conference on Applied Computing and Information Technology and 2nd International Conference on Computational Science and Intelligence, ACIT-CSI 2015, Okayama, Japan, 7/12/15. https://doi.org/10.1109/ACIT-CSI.2015.13

Tsunoda M, Monden A, Matsumoto K, Ohiwa S, Oshino T. Benchmarking software maintenance based on working time. In Proceedings - 3rd International Conference on Applied Computing and Information Technology and 2nd International Conference on Computational Science and Intelligence, ACIT-CSI 2015. Institute of Electrical and Electronics Engineers Inc. 2015. p. 20-27. 7336028 https://doi.org/10.1109/ACIT-CSI.2015.13

Tsunoda, Masateru ; Monden, Akito ; Matsumoto, Kenichi ; Ohiwa, Sawako ; Oshino, Tomoki. / Benchmarking software maintenance based on working time. Proceedings - 3rd International Conference on Applied Computing and Information Technology and 2nd International Conference on Computational Science and Intelligence, ACIT-CSI 2015. Institute of Electrical and Electronics Engineers Inc., 2015. pp. 20-27

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AB - Software maintenance is an important activity on the software lifecycle. Software maintenance does not mean only removing faults found after software release. Software needs extensions or modifications of its functions due to changes in a business environment, and software maintenance also indicates them. In this research, we try to establish a benchmark of work efficiency for software maintenance. To establish the benchmark, factors affecting work efficiency should be clarified, using a dataset collected from various organizations (cross-company dataset). We used dataset includes 134 data points collected by Economic Research Association in 2012, and analyzed factors affected work efficiency of software maintenance. We defined the work efficiency as number of modified modules divided by working time. The main contribution of our research is illustrating factors affecting work efficiency, based on the analysis using cross-company dataset and working time. Also, we showed work efficiency, classified the factor. It can be used to benchmark an organization. We empirically illustrated that using Java and restriction of development tool affect to work efficiency.

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Benchmarking software maintenance based on working time

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