Analysis of information system operation cost based on working time and unit cost

Masateru Tsunoda, Akito Monden, Kenichi Matsumoto, Sawako Ohiwa, Tomoki Oshino

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Recently, information system operation becomes more important because of increasing size of information system and outsourcing the system operation. However, it is not easy for customers to judge the validity of the system operation cost. To provide information which helps the judgment, we analyzed factors which affect system operation cost. Working time of system operation service provider has the strong relationship to the cost. So, if customers know the working time, they estimate the cost properly. However, it is difficult for customers to know the working time generally. So, we assumed that customers estimate unit cost and working time, to speculate total operation cost roughly. To help the estimation, we analyzed factors affected working time and unit cost. The analysis results show that working time is settled based on the software size and the number of users, and the unit cost of the engineers increases when network range of the system is wide.

Original languageEnglish
Title of host publication2016 IEEE/ACIS 15th International Conference on Computer and Information Science, ICIS 2016 - Proceedings
PublisherInstitute of Electrical and Electronics Engineers Inc.
ISBN (Electronic)9781509008063
DOIs
Publication statusPublished - Aug 23 2016
Event15th IEEE/ACIS International Conference on Computer and Information Science, ICIS 2016 - Okayama, Japan
Duration: Jun 26 2016Jun 29 2016

Other

Other15th IEEE/ACIS International Conference on Computer and Information Science, ICIS 2016
CountryJapan
CityOkayama
Period6/26/166/29/16

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Keywords

  • benchmarking
  • it operations
  • regression analysis
  • work efficiency

ASJC Scopus subject areas

  • Computer Science(all)
  • Energy Engineering and Power Technology
  • Control and Optimization

Cite this

Tsunoda, M., Monden, A., Matsumoto, K., Ohiwa, S., & Oshino, T. (2016). Analysis of information system operation cost based on working time and unit cost. In 2016 IEEE/ACIS 15th International Conference on Computer and Information Science, ICIS 2016 - Proceedings [7550863] Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/ICIS.2016.7550863