Acquiring application history for successful handover of business tasks

Takuya Okada, Yoshinari Nomura

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

In a typical office environment, employees are expected to collect information about their tasks, in the event that they must hand them over to others. This task information is usually stored in multiple business applications. In this paper, we investigated how task-related information is stored across multiple applications through an actual workflow. In addition, we address two problems encountered when collecting work information from applications. First, it is difficult to collect information that directly relates to the work unit or task unit. Second, it is unclear what type of information should be handed over at the beginning of tasks. To solve these problems, we propose a new method for acquiring work history from multiple applications. The proposed method manages the application history associated with work unit or task unit. Additionally, the proposed method manages the priorities of histories. Finally, we prove that the proposed method can effectively collect work information.

Original languageEnglish
Title of host publicationProceedings - 2015 18th International Conference on Network-Based Information Systems, NBiS 2015
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages458-463
Number of pages6
ISBN (Print)9781479999422
DOIs
Publication statusPublished - Dec 9 2015
Event18th International Conference on Network-Based Information Systems, NBiS 2015 - Taipei, Taiwan, Province of China
Duration: Sep 2 2015Sep 4 2015

Other

Other18th International Conference on Network-Based Information Systems, NBiS 2015
CountryTaiwan, Province of China
CityTaipei
Period9/2/159/4/15

ASJC Scopus subject areas

  • Computer Networks and Communications
  • Information Systems

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  • Cite this

    Okada, T., & Nomura, Y. (2015). Acquiring application history for successful handover of business tasks. In Proceedings - 2015 18th International Conference on Network-Based Information Systems, NBiS 2015 (pp. 458-463). [7350659] Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/NBiS.2015.70